I have personally used NEXTeraMD for their comprehensive billing, collections and credentialing services for the last 14 years of my medical practice. I have found their team to be prompt and attentive in meeting my billing and credentialing needs and are especially helpful if any acute issues arise. This is in large part due to their long-term and ongoing relationships with all local insurance companies.
NEXTeraMD has a specialized team of people dedicated to my practice. This has been reassuring in that all of my revenue is being pursued to the highest standard and they work my accounts vigorously until all appropriate avenues are exhausted. They have staff that are certified, qualified and bonded for coding, billing and collections, credentialing and more. Having coders that are trained in ICD-10 and NEXTeraMD providing this training lessened the stress during this transition.
Of particular benefit is their direct work with patient balances when patients come back for their follow ups. They interface with my office staff to make sure outstanding balances are current and collected at the time of follow up appointments.
I always feel comfortable contacting my team if questions arise and they are often proactive in identifying billing issues. NEXTeraMD has maintained low staff turnover and the continuity has bred a level of comfort and confidence that my charging and coding is done professionally and with my best interest in mind. Also, the fact that the company has the depth and breadth of staff to provide continued service when my usual team is away or on medical leave is a great help. A major stress reliever is not having to deal with personnel issues and sparing me the angst of hiring and firing.
I have no problem recommending NEXTeraMD in any medical or surgical practice setting. I think my long term use of their services speaks for itself regarding my confidence in their abilities. I can recommend them highly and without reservation.
Dr. Vincent Viscomi